Permanent administrative authority
An administrative authority is responsible for implementing a scheme. It is a perpetual entity and the form of selection of officers, their terms as well as functions are defined. Creation of this authority by law would make RSBY transparent and accountable.
The RSBY is currently being managed by a team of four bureaucrats in the Ministry of Health and Family Welfare. The members are not full-time because they are in charge of additional segments like medical tourism and national AIDS control programme, among others. They are assisted by three consultants. This leads to three problems:
- Multi-tasking members,
- There is no requirements for meetings, terms, etc, making RSBY a non-priority;
- No scrutiny as there is no requirement for providing annual reports, etc.
Management of finance and internal audit
Legislation usually defines the flow of money. It also provides transparency in accounts through annual reports and calls for parliamentary or government scrutiny.
As an example, under the ESI Act, the funds are parked with the corporation. The purpose for which the funds can be expended are clearly mentioned in Section 28. The corporation can hold property and invest funds. It is compulsory for it to make an estimated budget annually, approved by the central government. The budget, an annual report of expenditure and accounts, is laid down before Parliament. Every three years, the corporation submits a valuation report of its assets to the central government.
The ESI Act has a clear advantage because of its legal structure. It generated Rs 16,852.38 crore and spent Rs 9,727.71 crore in 2016-17. At the same time, the budget for RSBY was Rs 1,000 crore, but it spent Rs 470 crore. The population covered by RSBY in this period was 3.63 crore, while ESI covered 3.19 crore individuals.
Benefits to patients
Benefits in health insurance are provided in the form of fixed packages for the patients. In RSBY, they are medical benefits limited to procedures requiring hospitalisation and not the routine outpatient care. This includes diagnosis, hospitalisation, medicine, and pre-decided procedures at package rates decided between the hospitals and insurance agency.
Because the scheme is implemented only through a yearly tender with an insurer, the government can unilaterally change its benefits available to the patients. This makes the scheme inconsistent and unreliable for the beneficiaries as they do not have any legal standing.
Adjudication of disputes and claims
One of the repercussions of a large scheme is disputes arising out of transactions. Dispute resolution must be an independent, transparent, and quick process. The authority responsible as well as the jurisdiction and powers are defined in typical legislation.
RSBY consists of a three-tier adjudication mechanism. There are three sets of grievance redressal committees – district, state, and national. The membership for these committees and timelines for adjudication are provided in tender. However, there is no explanation on the process to be adopted and powers of these committees. In contrast, under the ESI Act, the state government has to form “Employees’ Insurance Court” for a local area, which has the power of a civil court to issue summons, discovery, and demand evidence. The Act lays down the jurisdiction, power as well as the procedural aspects of this court.
Penalties
In a healthcare scheme, both civil and criminal issues can arise at multiple levels. There is no mention of penalties in the RSBY website. But the tender document states that RSBY can penalise the insurance company selected by it for under-performance. The hospitals under the scheme can be disbarred if reported to the grievance redressal commission. This leaves out many issues, which can be faced by patients to be dealt between either the hospital and patient or the insurer and patient. Such a situation makes the scheme cumbersome for the beneficiaries.
Even after a decade of implementation of RSBY, no efforts have been made as yet to provide healthcare to patients through law rather than yearly contracts with insurers. When a health insurance is provided through the legal route, there are obvious advantages for patients. The government becomes more accountable and the tax money is not utilised in an ad hoc manner. This route might help plug gaps which lead to under-utilisation or mis-utilisation of government funds as well. Overall, a legal status would help all stakeholders become more confident of the scheme.